Managing and Communicating Disruptions in Edinburgh

When things go wrong, the challenge isn’t only restoring or managing service — it’s making sure operations teams, customer channels and data feeds all tell the same story, quickly and consistently. RTIG has repeatedly heard the same questions from operators and authorities: how do you keep buses moving, and how do you keep passengers informed at every stage of their journey when disruption hits?

In this webinar we will hear from Lothian buses about how they manage this in Edinburgh.