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SIRI-SX: Best Practice

Passengers need multi-modal travel information which is accurate, timely, consistent and clear. Never is this more important than when a journey is disrupted. Arguably, disruption information is the most important information to passengers. When everything is running smoothly and as expected, many regular passengers will use information only to confirm what they already know.

Managing Bus Service Disruptions: Position Paper

This document is RTIG’s Position Paper on the principles, processes and tools used to manage disruptions in bus services.
This Paper has been developed by the RTIG Disruption Working Group, which has benefited from the expertise of public authorities, passenger groups and the private sector. It encapsulates our current understanding of the state of play as well as some high level guidance for practitioners, as at March 2015.

The Business Case for RTI: long-term results of the East Kent Trial

English local authorities have stated that the rate of investment in bus real time information (RTI) systems over the past four years is expected to continue over the next two, even though the funding available through the Government’s ‘kick start’ programme has now ceased. However, this is unlikely to be sustained unless the parties involved are convinced that there is a robust business case for RTI.

Analysis of Bus RTI Data: Current Practice and Issues

This document covers:

  • the rationale for undertaking data analysis, and the potential benefits and constraints;
  • the current practice in data analysis within both local authorities and bus operators;
  • the nature of the data which is analysed, particularly where there is a reliance on external data;
  • the trends which have become apparent during discussions and the issues which arose