All set for summer?
Christmas is usually cited as the most challenging time for those in the transport information business, with its rush of non-standard timetables and non-typical travel flows. But don't forget that the summer months can also be challenging for your customers: a lot of people are likely to be on unfamiliar journeys during the holiday period.
A special note, too, recognising the tragic events in Manchester, and the more widespread (though thankfully less deadly) disruption to BA's air services. Heartfelt sympathy to everyone who suffered, and heartfelt thanks to everyone (whether amateur or professional) who worked so hard to deal with the situation.
Stop press: draft Action A spec published
The European Commission has now published the draft of the Priority Action A regulation. You can find it at http://ec.europa.eu/info/law/better-regulation/initiatives/c-2017-3574_en.